At Sweet Wisdom LLC, we are committed to safeguarding the privacy of our customers. This consolidated Privacy Policy outlines the types of information we collect and how we utilize it. We aim to keep you informed about the personal information we may collect when you visit our Website, place orders through mail or phone, respond to our emails, or contact us via telephone, email, or mail. This Privacy Policy is an integral part of the Terms of Use, governing your use of our Website, located at www.sweetwisdomchocolates.com.

Changes to our online information practices will be communicated by posting adjustments to this Privacy Policy on our Website. We encourage you to periodically review these updates, as it is your responsibility to stay informed about our Privacy Policy.

Why We Collect Information:

Sweet Wisdom LLC gathers personal information to enhance customer service and product offerings, facilitate communication with you, process your orders, improve your shopping experience, and keep you and your gift recipients informed about special offers and discounts from us.

What Information We Collect:

We collect information through our Website, emails, mail, and telephone interactions, including when you place orders, participate in surveys, promotions, and other activities and services. Depending on your interactions with us, we may collect the following information: your name, address, telephone number, email address, billing information (credit card number, expiration date, billing address), purchased products, and occasion type (holidays), promotion codes, message and gift recipients’ details, and other information you provide, including User Submissions. We may collect this information even if an order, registration, or other process is started but not completed or canceled.

How We Use Cookies:

We use cookies to enhance your online shopping experience and gather data about user activity on our site to improve its functionality. Cookies allow us to recognize returning customers and provide specific features. While most web browsers allow you to disable cookies, please note that disabling this feature may affect the proper functioning of certain parts of our Website. We have collaborations with third parties who may receive non-personal information through cookies placed by our Website to analyze our business and customers.

How We Use the Information We Collect:

We use the collected information to communicate with you about our products, services, and promotions, process orders, enhance your shopping experience, and notify you and your gift and message recipients of special offers and discounts. Your gift information and message recipients' email addresses are not shared with third parties without your consent.

Types of Information We Collect:

We collect two types of information: "Personal Information" (e.g., name, email, mailing address, phone and credit card numbers) and "Aggregate Information" (e.g., product types purchased, frequently accessed pages, IP addresses, or search terms). Personal Information is collected when you register, make purchases, subscribe to newsletters, or participate in promotional opportunities. Aggregate Information is used collectively and helps us understand user activity online.

Security and Passwords:

We encrypt credit card information for online orders using SSL encryption technology. However, no data transmission over the Internet is entirely secure. We take reasonable measures to safeguard your information once we receive it, but we cannot guarantee its security.

Portions of our Website may require registration and log-in processes. You are responsible for maintaining the confidentiality of your user ID and password. If you suspect unauthorized use, please notify us immediately.

Sharing Information with Third Parties:

Sweet Wisdom LLC does not share your email addresses with third parties without your consent. We do not participate in cooperative databases sharing personal information. Your information is securely stored on our servers.

How to Limit the Use of Personal Information:

If you wish to limit the collection and sharing of personal information, please follow the directions below. You can update or correct information previously provided to us by emailing us at info@sweetwisdomchocolates.com. To remove your name from our mailing list, send an email from the address you wish to unsubscribe, including your postal mailing address.

Acceptance of Terms and Policy Changes:

By using www.sweetwisdomchocolates.com, you consent to the terms of this Privacy Policy and the Terms of Use. If you do not agree with this Privacy Policy, please refrain from using our Website. We may modify our Privacy Policy as needed and will post revised versions at least 30 days before they become effective unless compliance with the law or the protection of our Company and customers necessitates a shorter notice period.

Your Comments:

Sweet Wisdom LLC values your feedback on this Privacy Policy. Please direct your comments and questions to info@sweetwisdomchocolates.com.